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LARGE Deluxe Whippet Coat
by Maria Burke Date Added: Saturday 08 January, 2011
Chloe and I love her new coat. It is very well made and so easy to put on, simply slip it over her head and buckle it at the mid-section. She seems very comfortable in it.

Judging from the pictures of the other dogs in the gallery, I would guess she would have done better with the extra large size, but we are satisfied with our fit.

I also want to comment on the service I received from I was pleased that they kept me updated by email with the progress of my order, letting me know when it was in process and when it was dispatched. However, when I received an email suggesting that I might want to review the coat and upload a photo, I became a bit disturbed because I had not yet received the coat though the credit card company had billed me for it. I emailed a reply to this effect only to get a notification that email messages were not getting through. I tried tracking through Royal Mail and learned it had left England, but I could not track it once it made it to the USA. After giving it a few more days, I finally phoned Dogcoats, explained the situation to a very understanding and pleasant woman named Angela who shortly thereafter phoned me back and told me a second coat was being dispatched that day and to please return one if both showed up. Well, a few hours later, my mail carrier was standing on my doorstep with my package from Dogcoats. I called Angela back, but the second coat had gone out, so I will return it when it arrives.

I have relayed all this, not as a complaint, but as a positive comment on customer service. In all, my order arrived just under 30 days from when it was placed in spite of snowstorms and Christmas/New Years holidays. I was most impresssed that a live person answered my phone call and that I was not put on hold. I would order from this company again in a heartbeat.

Rating: 5 of 5 Stars! [5 of 5 Stars!]
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LARGE Deluxe Whippet Coat
I have just bought this coat for my whippet. Im really pleas ..
Rating: 5 of 5 Stars!
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